Frequently Asked Questions

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 We're a professional manufacturer with over 25 years of experience in the industry, and we can customize our products to a whole arrange of sizes.

 Absolutely! As a specialized manufacturer, our forte lies in providing customized services. We can tailor our products according to your specific design requirements. 

Yes, you absolutely can. We provide customized packaging solutions for any type of product you order. Many of our customers prefer their own personalized packaging, and we're always happy to accommodate such requests. 

Our order quantity is quite flexible. We accept orders of low quantity, although the pricing is more favorable when ordering higher quantities. Remember, in industrial production, the quantity is always related to the price. 

 Our lead times are as follows:

• Sample time: 7-12 days
• Mass production for 1k-20k pcs: 10-14 days
• Mass production for 20-50k pcs: 14-18 days
• International shipping time: 5-10 days

We recommend checking samples for large orders, and we will send you digital mock-ups for approval before we proceed with printing. For small orders, we can send photos and videos once production is complete.

 The order process is as follows:

a. Approve our quote, and we will send you a Proforma Invoice (PI).
b. Make a payment for the deposit.
c. We send you a mockup for your approval.
d. For larger orders, we make samples for your approval (this step can be skipped for small orders).
e. We proceed with mass production and keep you updated every week.
f. We send you quality check pictures and videos.
g. You make the remaining payment.
h. We ship the goods and send you the tracking number.
i. We provide after-sales service and customer care.

 We accept various payment methods: Paypal, Paysend, Bank T/T, WestUnion, Alibaba Trade Assurance, Alipay, and Wechat. If your preferred payment method is not listed here, feel free to reach out to us.